Terms and Policies
At Spirit Healing Therapy, I prioritise creating a safe, respectful, and professional environment for all clients. Below, you’ll find the key policies that guide my practice.
Privacy Policy
Your trust is essential, and your personal information is treated with the utmost care and confidentiality. I only collect the information necessary for scheduling and communication, such as your name, email address, and phone number, through direct contact or the booking process.
• How Your Information Is Used: Your details are used solely to arrange sessions, respond to inquiries, or provide updates when relevant. I do not share your personal data with third parties.
• Your Rights: You can contact me at any time to access, update, or request the removal of your information from my records.
Your privacy matters, and I remain committed to safeguarding your details.
Cancellation Policy
I understand that life is unpredictable. If you need to reschedule or cancel your session, please notify me at least 24 hours in advance. This allows me to adjust my schedule and offer the time slot to another client.
• Late Cancellations and No-Shows: Cancellations made less than 24 hours before the session may result in a fee. Missed appointments without prior notice may not be refunded or rescheduled.
• Emergency Considerations: If an unforeseen emergency arises, please let me know as soon as possible, and I’ll work with you to find a solution.
Thank you for respecting this policy, which ensures fairness and balance for all clients.
Terms of Service
My services are designed to support your personal growth, well-being, and transformation. While they provide valuable tools and insights, they are intended to complement—not replace—professional medical, psychological, or legal advice.
• Scope of Services: I offer holistic therapy, energy work, and personalised coaching to guide your journey toward balance and alignment.
• Client Responsibilities: To ensure the best outcomes, I encourage clients to approach sessions with openness and commitment. Please arrive on time and provide accurate information about your needs and goals.
• Payments and Refunds: Payment for sessions is required at the time of booking. Refunds are not typically offered, but I will consider crediting a future session if unforeseen circumstances arise.
These terms ensure clarity and mutual respect, creating a strong foundation for our work together.
If you have any questions about these policies or need further clarification, please don’t hesitate to reach out. I’m here to support you on your journey toward growth and transformation.